MDX Compounds policies
Policies and compliance.
MDX Compounds policies explain the terms that apply to website use, research-only purchases, privacy, shipping, returns, and compliance.
Find the applicable policy
Use the sections below to find the information connected to your question. Research-use and compliance pages explain product classification, prohibited uses, and purchaser responsibilities. Store policies cover ordering, information handling, shipping, returns, and refunds.
Review the applicable policy before using the website or placing an order. Product pages and lot documentation should also be checked before purchase. When an order or record requires clarification, submit the relevant details through the contact form before proceeding.
Policy pages display an effective date where appropriate. Revisit the relevant page when placing a later order because operating practices, services, or applicable requirements may change.
Contact the support team before ordering if you have a question about product documentation, research-use limits, delivery, or an existing order.